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Services Industry

Airlines | Hospitalities Engineering | Construction and Operations | Railways Professional Services | Outsourcing Sports & Entertainment Travel and Transportation Professional Services

Provide passengers with a reliable, personalized air travel experience

Adapt to the connected traveler and ready your airline to meet new technology requirements and changing traveler demands. Simplify and improve your end-to-end processes – from planning to operations – and gain real-time insights into passenger travel needs so you can offer superior service.

Strategic Demand Management for Airlines

  • Business Planning and Consolidation
  • Fuel Management
  • Network and Route Performance Management

Operations and Asset Management for Airlines

  • Maintenance, Repair, and Overhaul
  • Operational Risk Management
  • Catering Production
  • Catering Procurement
  • Ground Handling Procurement

Digital Transformation of Commerce and Sales for Airlines

  • Data Management for Omnichannel Commerce
  • Omnichannel Commerce
  • Supplier Direct Booking     
  • Sales Force Empowerment
  • Sales Performance Management

Contextual Marketing and Customer Service Excellence for Airlines

  • Real-Time Customer Insights
  • Marketing with Speed and Agility
  • In-Moment Customer Experiences
  • Omnichannel Service Excellence

Ensure a reliable, personalized air travel experience in a digital world

 

Airlines are now at the brink of a digital era, which will require the business to adjust or be overtaken by others. To survive, you need to leverage the opportunities of this new digitized world and operate in a way that will spark customer loyalty while enabling sustainable profitability.